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FAQs

Regarding Facilities

Q：
What is the characteristic of Beppu Onsen?
A：
The water temperature of Beppu Onsen is known to be relatively higher than that of the onsens of other prefectures. “Hot” and “warm” bathes can be found at some public onsen facilities so you can enjoy the one you like.
Q：
Can you make reservations to bathe?
A：
Reservations cannot be made at any of the public onsens. We thank you for your understanding on this subject.
Number tags are provided at Beppu Kaihin Sand Bath and Takegawara Onsen.
Q：
Is Beppu Kaihin Sand Bath open on rainy days?
A：
They have a retractable roof so they are open on such days. However, they may be temporarily closed when there is a typhoon or when the weather is bad.
Q：
When are they closed?
A：
Please reference the Public Onsen Holiday Calendar.
Q：
Are there any onsen facilities for the disabled?
A：
There are barrier-free public onsens. Please reference each separate onsen page.
Also, for details on private onsens, please contact NPO Jiritsu Shien Center Oita.
TEL：0977-27-5508　FAX：0977-24-4924

Regarding Supplying Hot Water / Boring

Q：
“I want access to an onsen at my home.”… or “Something is wrong with my onsen at home!”
A：
The Onsen Division does not provide services to arrange access to hot water to private homes. Please consult a commercial hot water company.
Q：
“I want to bore for an onsen. What do I need to do in regards to apply to do so?”
A：
In regards to boring for an onsen, it is required to obtain authorization from the Oita Prefectural Governor. Please consult at the below number.
Oita Prefecture Eastern Public Health Center Health Safety Planning Division General Affairs Section　TEL：0977-67-2511
Q：
“Water from an onsen is leaking on the road.”
A：
There are onsen pipes owned by private companies, private individuals and by the municipal city.
In regards to onsen pipes owned by the City, please kindly contact the Onsen Division. Contact details are: Onsen Divison（TEL：0977-21-1129）

Others

Q：
“I would like to have a poster put up at an onsen facility.”
A：
The cost to have a poster posted up to 10 days is ¥110 per poster. Please fill in an Onsen Facility Usage Permit Application Form at the Onsen Division.
（Ref）○Ordinance Regarding Installation and Management of Beppu Municipal Onsen Facilities Attachment No. 3 Advertisement Publication Fee
Category Fee
Standard PR Material
（generally within 90cm×70cm）		 Up to 10 days ¥110 per copy
From 11 up to 30 days ¥220 per copy
Special PR Material
（generally within 100cm×80cm）		 1 spot ¥3,630 per copy
Nonstandard Dimensional Material An additional ¥110 for each increment exceeding 900 square centimeters plus the fee for Special PR Material

Note

1.Fees include Consumption Tax and Regional Tax.

2.When the calculated usage fee has a fraction under ¥10, this will be rounded off.

お問い合わせ

温泉課　

〒874-8511 別府市上野口町1番15号 （市庁舎4F）

電話：0977-21-1129

Eメール：hsp-te@city.beppu.lg.jp

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